8693 US 36 Rockville Rd, Directions Avon, IN 46123
Hare Honda
Honda Insight Recall service at Hare Honda in Avon, IN
SCHEDULE NOWFrequently asked questionsNHTSA campaign 20V798000 · 27,838 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall is expected to begin February 25, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
NHTSA campaign 20V798000 · 27,838 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Corrective Action
Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall is expected to begin February 25, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.
5 common questions answered
NHTSA reports one Battery-component recall for certain 2021 Honda Insight vehicles. The DC-DC converter may shut down and stop the 12-volt battery from recharging. That condition can lead to a loss of drive power, which may make it harder to maintain safe movement and can increase the risk of a crash. Waiting to confirm or complete the remedy leaves the possibility of an unresolved safety concern on the road. Honda’s specified solution is a power converter unit software update, performed free of charge by an authorized dealer. If you received a notice or have questions about a prior repair, contact Hare Honda and schedule service promptly.
Hare Honda in Avon, Indiana, provides recall support with factory-trained technicians, manufacturer diagnostic tools, and genuine OEM parts and procedures. Our team can check your VIN against Honda’s open recall records, explain the Battery recall, and perform the manufacturer’s free remedy when your vehicle qualifies. Hare Honda serves drivers throughout Avon and nearby communities, including Plainfield, Brownsburg, Danville, and surrounding areas. Choosing an authorized Honda dealership helps ensure the PCU software update is completed according to Honda’s instructions. The service team is ready to help you understand the next step with clear, reassuring guidance.
Start with a VIN check, then bring your 2021 Honda Insight to Hare Honda if an open recall is identified or you are unsure whether the work was completed. You do not need to wait for a symptom or another notice before asking for help. Our team can verify the vehicle’s recall status and explain the free manufacturer remedy. Schedule an appointment online so the service department can prepare for your visit. If you are uncertain about the status, schedule service anyway—the VIN check is free, and confirming the repair is a straightforward step toward safer driving.
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