Hare Honda

2020 Honda CR-V Recall

Honda CR-V Recall service at Hare Honda in Avon, IN

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Battery

FREE1 OPEN RECALL

NHTSA campaign 20V798000 · 27,838 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Corrective Action

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall is expected to begin February 25, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Honda CR-V?

NHTSA has issued two recalls for certain 2020 Honda CR-V vehicles, involving the battery and rear subframe components.
The battery recall concerns a DC-DC converter that may stop the 12-volt battery from recharging and cause loss of drive power.
The rear subframe recall concerns bolts that may loosen and allow the subframe to separate.

How do I check if my 2020 Honda CR-V has an open recall?

You can check your 2020 Honda CR-V at NHTSA.gov or receive a free VIN check at the Hare Honda service department.
A VIN check identifies whether a manufacturer recall remedy remains open for your specific vehicle.
If you are uncertain about a previous repair, contact Hare Honda before assuming the work is complete.

How much does a 2020 Honda CR-V recall repair cost?

A 2020 Honda CR-V recall repair costs nothing when the manufacturer remedy is completed by an authorized dealer.
Battery recall repairs may include a free power converter unit software update.
Rear subframe recall repairs may include free bolt inspection, retorquing, or replacement as necessary.

Can an independent shop fix a 2020 Honda CR-V recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Hare Honda uses Honda-specific diagnostic equipment and follows the manufacturer’s recall procedure.
An independent shop may perform other maintenance, but recall completion should be handled by an authorized Honda dealer.

Does an open recall affect the trade-in value of the 2020 Honda CR-V?

Buyers and dealers check recall status, so completing an open recall can help support a smoother trade-in evaluation.
Start the valuation process through our trade-in page.
Hare Honda can also help you understand the recall status before you discuss your vehicle’s next step.

Recall Service & Dealership Highlights

Protect Your Drive

NHTSA recall information identifies two safety concerns for certain 2020 Honda CR-V vehicles. The battery recall involves a DC-DC converter that may stop the 12-volt battery from recharging, potentially causing a loss of drive power and increasing crash risk. The rear subframe recall involves improperly manufactured bolts that may loosen and let the subframe separate, reducing handling or suddenly disabling the vehicle. Waiting can leave a known safety concern unresolved. If you received a notice, noticed a safety issue, or simply are unsure whether a repair was completed, contact Hare Honda promptly for a free VIN check and manufacturer remedy.

Honda Expertise Nearby

Hare Honda gives Avon-area drivers a trusted place to address open Honda recalls. Our factory-trained technicians use manufacturer diagnostic tools and genuine OEM parts or software procedures specified by Honda. When your VIN shows an open recall, the authorized manufacturer remedy is performed at no charge to the owner. We proudly serve Avon, Plainfield, Brownsburg, Danville, and nearby Central Indiana communities from our location at 8693 E US Hwy 36 in Avon, Indiana. With Hare Honda, you can replace uncertainty with a clear answer and professional recall service designed for your Honda vehicle.

Start With a Free Check

Begin by locating your VIN and contacting Hare Honda’s service department. We can check for open recalls, explain the applicable remedy, and help arrange your visit even if you are unsure whether a previous repair was completed. Bring the vehicle in when advised, and schedule service or schedule an appointment online. A recall check is free, and an open manufacturer recall remedy is completed at no charge. Do not wait on a possible safety issue; let our team verify your status and help you take the next step with confidence.