Hare Honda

2020 Honda Accord Hybrid Recall

Honda Accord Hybrid Recall service at Hare Honda in Avon, IN

Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Battery

FREE1 OPEN RECALL

NHTSA campaign 20V798000 · 27,838 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2020 CR-V Hybrid, Accord Hybrid, and 2020-2021 Insight vehicles. The DC-DC converter may shut down and prevent the 12-volt battery from recharging, possibly resulting in a loss of drive power.

Consequence

A loss of drive power can increase the risk of a crash.

Corrective Action

Honda will notify owners, and dealers will update the power converter unit (PCU) software, free of charge. The recall is expected to begin February 25, 2021. Owners can contact Honda customer service at 1-888-234-2138. Honda's number for this recall is K9E.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2020 Honda Accord Hybrid?
  • NHTSA has issued two recalls for the 2020 Honda Accord Hybrid: one involving the Battery and one involving the Body Control Module.
  • The Battery recall addresses a DC-DC converter that may stop 12-volt battery charging and cause a loss of drive power.
  • The Body Control Module recall addresses software communication problems that may affect wipers, defroster, camera, lights, warning systems, or power windows.
How do I check if my 2020 Honda Accord Hybrid has an open recall?
  • You can check your 2020 Honda Accord Hybrid by entering its VIN at NHTSA.gov or by getting a free VIN check at our service department.
  • Hare Honda can verify open recall status and explain the required remedy.
  • If you are unsure whether a previous repair was completed, bring the vehicle in for confirmation.
How much does a 2020 Honda Accord Hybrid recall repair cost?
  • A 2020 Honda Accord Hybrid recall repair costs nothing when completed at an authorized Honda dealer.
  • Honda specifies the remedy, and the applicable PCU or BCM software update is performed free of charge.
Can an independent shop fix a 2020 Honda Accord Hybrid recall?
  • No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
  • Hare Honda uses Honda repair procedures and equipment for recall service.
Does an open recall affect the trade-in value of the 2020 Honda Accord Hybrid?
  • Buyers and dealers check recall status, so completing an open recall can support a smoother trade-in evaluation; visit our trade-in page to get started.
  • Hare Honda can check the VIN before you discuss your vehicle’s trade-in.

Recall Service & Dealership Highlights