Hare Honda

2018 Honda Clarity Recall

Honda Clarity Recall service at Hare Honda in Avon, IN

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Frequently asked questions

Recall Summary

2 recalls found · All repairs FREE

Software

FREE1 OPEN RECALL

NHTSA campaign 18V921000 · 1,082 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2017-2018 Clarity Fuel Cell vehicles previously repaired under recall 18V-068. The previous software remedy may have been incomplete. As a result, the fuel cell control unit (FC-ECU) may misinterpret a small cell voltage drop, causing the vehicle to have a partial or complete loss of power.

Consequence

A loss of power can increase the risk of a crash.

Corrective Action

Honda has notified owners, and dealers will update the FC-ECU software, free of charge. The recall began February 14, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's number for this recall is A3O.

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2018 Honda Clarity?

NHTSA has issued two recalls for certain 2018 Honda Clarity Fuel Cell vehicles, affecting the software and water pump.
The software recall concerns an incomplete prior remedy that may allow the FC-ECU to misinterpret a small cell-voltage drop, potentially causing partial or complete loss of power.
The water pump recall concerns internal corrosion that may cause the pump to fail and the vehicle to stall.

How do I check if my 2018 Honda Clarity has an open recall?

You can check your 2018 Honda Clarity for an open recall at NHTSA.gov or receive a free VIN check at our service department.
Hare Honda can review the VIN and confirm whether a manufacturer remedy applies to your vehicle.
If you are unsure whether a prior repair was completed, schedule an appointment for a complimentary check.

How much does a 2018 Honda Clarity recall repair cost?

A 2018 Honda Clarity recall repair costs nothing when completed by an authorized dealer under the manufacturer recall program.
Honda’s remedies for the affected software and water pump recalls are performed free of charge.

Can an independent shop fix a 2018 Honda Clarity recall?

No; only an authorized franchise dealer performs the manufacturer remedy at no charge.
Hare Honda uses factory-trained technicians and Honda diagnostic equipment to complete applicable recall repairs.

Does an open recall affect the trade-in value of the 2018 Honda Clarity?

Buyers and dealers check recall status, so an open recall may affect the trade-in process; visit our trade-in page to get started.
Completing an eligible recall remedy can help you present a more confidently maintained vehicle to prospective buyers.

Recall Service & Dealership Highlights

Address Safety Concerns

NHTSA’s recall information identifies two safety concerns for certain Clarity Fuel Cell vehicles. A software issue may cause the FC-ECU to misread a small cell-voltage drop, potentially leading to partial or complete loss of power and a greater crash risk. A separate water pump issue involves internal corrosion that may cause the pump to fail and the vehicle to stall, also increasing crash risk. Waiting can leave a known safety concern unresolved. If your vehicle has an open recall, Honda’s specified remedy is available at no charge through an authorized dealer. A VIN check is the right first step, even if the vehicle appears to drive normally.

Honda Expertise in Avon

Hare Honda in Avon, IN, provides recall service with factory-trained technicians, manufacturer diagnostic tools, and OEM parts. Our team follows Honda’s specified procedures for the FC-ECU software update and water pump replacement when the VIN confirms an applicable recall. The remedy is performed at no charge under the manufacturer’s recall program. We proudly serve drivers from Avon and nearby communities throughout west-central Indiana. Located at 8693 E US Hwy 36, Hare Honda makes it convenient to have your vehicle checked by a Honda-focused service team that understands the importance of accurate diagnosis, proper parts, and timely safety repairs.

Start With a Free VIN Check

Begin by checking your VIN through NHTSA.gov or by contacting Hare Honda’s service department. If a recall applies, bring the vehicle to our Avon location so our technicians can complete the manufacturer remedy. You can schedule service even if you are unsure whether the repair was completed before, because the recall check is free. Have your recall notice available if you received one, and ask our team about the next step. Prompt attention helps you resolve uncertainty and keep your Honda Clarity ready for the road. Contact Hare Honda at 317-854-4791 for assistance.