Hare Honda

2015 Honda Crosstour Recall

Honda Crosstour Recall service at Hare Honda in Avon, IN

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Frequently asked questions

Recall Summary

3 recalls found · All repairs FREE

Air Bag

FREE3 OPEN RECALLS

NHTSA campaign 19V502000 · 9,555 vehicles affected

Defect

Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant de

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.

Air Bag3

FREE3 OPEN RECALLS

NHTSA campaign 19V502000 · 9,555 vehicles affected

Defect

Consequence

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

Corrective Action

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Frequently Asked Questions

5 common questions answered

What recalls has NHTSA issued for the 2015 Honda Crosstour?

NHTSA has issued three recalls for the 2015 Honda Crosstour, all involving the air bag component category: two passenger frontal air bag inflator recalls and one side curtain air bag recall.
The passenger frontal inflator recalls address a possible explosion that could send sharp metal fragments into the vehicle.
The side curtain recall addresses an incorrectly manufactured inflator tube that could affect air bag inflation during a crash.

How do I check if my 2015 Honda Crosstour has an open recall?

You can check your VIN at NHTSA.gov or receive a free VIN check at the Hare Honda service department in Avon, Indiana.
Hare Honda can identify open recall status and explain the applicable Honda remedy.
If you are unsure whether a previous repair was completed, bring the vehicle in or schedule an appointment.

How much does a 2015 Honda Crosstour recall repair cost?

A 2015 Honda Crosstour recall repair costs nothing to the owner when completed by an authorized Honda dealer.
Honda specifies the remedy, and the dealer performs the applicable air bag repair at no charge.

Can an independent shop fix a 2015 Honda Crosstour recall?

No; only an authorized franchise dealer performs the manufacturer recall remedy at no charge.
Hare Honda uses factory-trained technicians, Honda diagnostic equipment and the parts specified for the recall repair.

Does an open recall affect the trade-in value of the 2015 Honda Crosstour?

Buyers and dealers check recall status, so an open recall can affect the trade-in process; visit our trade-in page to get started.
Completing an open safety remedy provides important documentation when discussing your vehicle.

Recall Service & Dealership Highlights

Protect Occupants Promptly

NHTSA describes two passenger frontal air bag inflator recalls for the 2015 Honda Crosstour. A defective inflator may explode and send sharp metal fragments toward the driver or other occupants, potentially causing serious injury or death. NHTSA also describes a side curtain air bag recall involving an incorrectly manufactured inflator tube. If that air bag does not inflate properly, occupant protection during a crash may be reduced and the risk of injury may increase. Waiting leaves a known safety concern unresolved. A free VIN check at Hare Honda can determine whether an open recall applies and whether the manufacturer remedy has been completed.

Honda Expertise in Avon

Hare Honda serves Avon, Indianapolis, Plainfield, Brownsburg and nearby Central Indiana communities with authorized Honda recall service. Our factory-trained technicians use manufacturer diagnostic tools to verify the VIN, identify the correct campaign and follow Honda's repair instructions. When a recall applies, the remedy is performed with the manufacturer-specified OEM parts at no charge to the owner. That combination of Honda expertise, proper equipment and factory procedures helps ensure the air bag repair is handled correctly. Visit Hare Honda at 8693 E US Hwy 36 in Avon, IN, or schedule service.

Start With a Free VIN Check

Check your VIN before your visit, then bring your 2015 Honda Crosstour to Hare Honda for confirmation and repair. If you received a recall notice, are unsure whether a prior owner completed the work, or simply want reassurance, schedule service even if you are uncertain. The VIN check is free, and an open manufacturer recall remedy is performed at no charge by the authorized dealer. Our team can explain the next step and help arrange the visit. Call Hare Honda at 317-854-4791 to discuss your vehicle or plan your appointment.