Defect
HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.
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Hare Honda
Honda Crosstour Recall service at Hare Honda in Avon, IN
SCHEDULE NOWFrequently asked questionsNHTSA campaign 12V030000 · Reported Feb 1, 2012 · 347 vehicles affected
Defect
HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.
Consequence
IN THE EVENT OF A CRASH, THE SIDE CURTAIN AIRBAG MAY FAIL TO DEPLOY, INCREASING THE RISK OF INJURY.
Corrective Action
HONDA WILL REPLACE THE DRIVER'S SIDE OR PASSENGER'S SIDE SIDE CURTAIN AIRBAG AS NEEDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
NHTSA campaign 19V378000 · Reported May 16, 2019 · 19,086 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Consequence
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Corrective Action
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
NHTSA campaign 19V502000 · Reported Jun 27, 2019 · 9,555 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant d…
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
NHTSA campaign 18V661000 · Reported Sep 27, 2018 · 1,357,311 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour,…
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
NHTSA campaign 12V030000 · Reported Feb 1, 2012 · 347 vehicles affected
Defect
HONDA IS RECALLING CERTAIN MODEL YEAR 2012 ACCORD AND CROSSTOUR VEHICLES. THE DRIVER-SIDE OR PASSENGER-SIDE SIDE CURTAIN AIRBAG INFLATOR MAY NOT HAVE BEEN MANUFACTURED ACCORDING TO CORRECT SPECIFICATIONS.
Consequence
IN THE EVENT OF A CRASH, THE SIDE CURTAIN AIRBAG MAY FAIL TO DEPLOY, INCREASING THE RISK OF INJURY.
Corrective Action
HONDA WILL REPLACE THE DRIVER'S SIDE OR PASSENGER'S SIDE SIDE CURTAIN AIRBAG AS NEEDED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON FEBRUARY 24, 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
NHTSA campaign 19V378000 · Reported May 16, 2019 · 19,086 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2013 TSX Sport Wagon, and 2010-2012 ZDX and 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic, Civic Hybrid and Civic NGV, 2012-2014 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2010-2013 Insight, and 2009-2015 Pilot vehicles. The front passenger air bag inflator may have been installed incorrectly during replacement.
Consequence
An incorrectly installed air bag inflator may not properly deploy the passenger frontal air bag in the event of a crash, increasing the risk of injury.
Corrective Action
Honda will notify owners, and dealers will inspect the inflator installation and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began July 5, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M4O, P4R, T4Q, and W4P.
NHTSA campaign 19V502000 · Reported Jun 27, 2019 · 9,555 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2009-2014 Acura TSX, 2011-2014 TSX Sport Wagon, 2010-2013 ZDX, 2008-2012 Honda Accord, 2010-2011 Accord Crosstour, 2006-2011 Civic and Civic Hybrid, 2008-2010 Civic GX NGV, 2012-2015 Crosstour, 2007-2011 CR-V, 2009-2013 Fit, 2014 Fit EV, 2010-2014 Insight, and 2009-2015 Pilot vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant d…
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are F5F and Q5E.
NHTSA campaign 18V661000 · Reported Sep 27, 2018 · 1,357,311 vehicles affected
Defect
Honda (American Honda Motor Co.) is recalling certain 2014 Honda Insight and Acura TSX and TSX Wagon, 2014-2015 Honda Crosstour and Pilot vehicles nationwide, as well as certain 2014 Honda FCX Clarity and Fit EV vehicles in Florida, Hawaii, Puerto Rico, Texas, Alabama, Georgia, Louisiana, Mississippi, South Carolina, California, American Samoa, Guam, the Northern Mariana Islands (Saipan) and the U.S. Virgin Islands. Honda is also recalling certain 2011-2013 Acura TSX, TSX Wagon and ZDX, Honda Crosstour,…
Consequence
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Corrective Action
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began November 6, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are M2J and S2K.
5 common questions answered
NHTSA’s four recalls for the 2012 Honda Crosstour involve Air Bags. A side curtain air bag inflator may not have been built to the correct specifications, which could prevent deployment in a crash. Other campaigns involve a passenger frontal air bag inflator installed incorrectly or an inflator that may explode and send sharp metal fragments toward occupants, potentially causing serious injury or death. Waiting leaves a safety concern unresolved when protection may be needed most. A VIN check identifies the applicable campaign, and Honda’s specified remedy is performed at no charge by an authorized dealer.
Hare Honda in Avon, Indiana, provides recall assistance for drivers from Indianapolis, Plainfield, Brownsburg, and surrounding communities. Our factory-trained technicians follow Honda repair procedures and use manufacturer diagnostic tools and OEM parts for the required remedy. Recall work is completed at no charge when covered by the manufacturer campaign, whether the repair requires inspection, air bag module replacement, or inflator replacement. Hare Honda makes it easier to address an important safety concern at an authorized franchise dealership familiar with Honda vehicles and recall service.
Begin by locating your Crosstour’s VIN and contacting Hare Honda’s service department for a free recall check. Bring the vehicle to our Avon location if an open campaign is identified, and schedule service even if you are unsure whether a previous owner completed the repair. A technician can confirm the vehicle’s status and perform the manufacturer remedy when applicable. Do not wait for uncertainty to become a safety concern. If you have questions, call Hare Honda at 317-854-4791, or schedule an appointment online.